Need to reset the admin password for my Color LaserJet Pro mfp m181fw

[SolidTales]

Hello

When printing I get a popup that I can install new firmware on my MFP M181fw, but when I click to install it, I am prompted for an admin password. I own the printer for 5 years now and I can't remember how I configured it or whether I changed passwords or kept everything default. I do have a Wifi direct password configured, but that doesn't get me into the settings or doesn't allow me to install new firmware.

I do like to keep my hardware security up to date, so I feel it's rather important to upgrade the firmware.

Do you have any solutions for this?

Kind regards!

[Mans · Accepted solution]

@SolidTales 

Hello,

HP Color Laserjet Pro M180-M181 Multifunction series Firmware Update Utility: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-color-laserjet-pro-m180-m181-multifunc....

You will need to follow the instructions below to solve this issue:

1. Turn the printer off.
2. Press and hold down the Left Arrow () and the Cancel () buttons.
3. Hold the buttons when you turn on the printer.
4. When theAttention light turns on, release the Left Arrow () and the Cancel () buttons.
   

   NOTE: It takes about 60 seconds before initialization process begins.
   If the bottom left arrow of the Permanent Storage Init. screen does not appear, repeat steps 1 and 2, but this time press the bottom right arrow.
   

5. The initialization starts.
6. When the initialization completes, the printer enters the generic printer mode.

Don't hesitate to contact us in case of need.

Best regards,

[SolidTales]

Thanks! I had to try twice, but the second time worked like a charm.

Kind regards!

[Mans]

@SolidTales 

Thanks for your return,

I welcome you to the English HP community support.
Congratulations!

Do not hesitate to contact us in case of need.

Best regards,