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HP Recommended
HP PSC 750
Microsoft Windows Vista

This printer/copier/scanner worked fine on my XP system.

I have moved to Vista and only the prinet and copier functions work.

The scanner does not work.

The install failed to load up the menus required to launch the scanner.

Tried to use the menus from the scanner, comes up with scan to? HP Photo View Center, hit enter and Nothing??

 

Any ideas to get arround this problem.

 

Thanks

 

   Pete

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@BOURNEMOUTH

 

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP PSC 750 All-in-One printer. I read that the printer prints and copies fine. But the printer is unable to scan in Windows Vista. Not worry, I'll do my best to help you. 

 

Not worry, I'll do my best to help you.

 

I did some research on this case and found that due to the lack of the full featured drivers for Win Vista, the printer is unable to scan in Vista. 

 

I suggest you to use the Microsoft Windows Paint application to scan in Windows Vista:

 

  1. Click on Start => All Program => Accessory => Paint.
  2. Click File => From Scanner or Camera.

 

From Scanner or Camera

 

 

Hope this helps! Keep me posted for any further questions.

 

All the best! 🙂

 

 

View solution in original post

2 REPLIES 2
HP Recommended

 

@BOURNEMOUTH

 

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP PSC 750 All-in-One printer. I read that the printer prints and copies fine. But the printer is unable to scan in Windows Vista. Not worry, I'll do my best to help you. 

 

Not worry, I'll do my best to help you.

 

I did some research on this case and found that due to the lack of the full featured drivers for Win Vista, the printer is unable to scan in Vista. 

 

I suggest you to use the Microsoft Windows Paint application to scan in Windows Vista:

 

  1. Click on Start => All Program => Accessory => Paint.
  2. Click File => From Scanner or Camera.

 

From Scanner or Camera

 

 

Hope this helps! Keep me posted for any further questions.

 

All the best! 🙂

 

 

HP Recommended

Thanks for you help it has solved my problem.

 

I did not think about using paint to access the scanner.

 

Sometimes its the simplest way that works.

 

Cheers 

 

Pete

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