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HP Recommended
Officejet 6600
Microsoft Windows 11

I purchased an Officejet 6600 printer approx.. 11/2 years ago and then continued to use a old HP printer during that time. I live in Minnesota so I stored it in my garage and removed the starter printer cartridges due to the cold weather. Now I'm trying to install and use the printer but cannot find the starter cartridges so I went out and purchased NEW HP genuine print cartridges. The printer will not let me get past the required setup part where it requires the set up cartridges. Can anyone help me?

Thanks,

Mike

1 REPLY 1
HP Recommended

@Mschneider9

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand you are receiving a "use setup cartridges" error. We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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