Neither of these solutions are working for me

[VinceBernardin]

I have tried both the original solution and the second one.  The first did not work. 

The second I am unable to do because I get the message: "Windows cannot search your network for printers,"  after selecting "My printer is a little older, help me find it."

This is really quite frustrating.  It seems like a driver error. 

[TEJ1602]

@VinceBernardin, Welcome to HP Support Community!

How is the printer connected?

Follow the steps below to isolate and resolve the issue-

Step 1: Run the HP Print and Scan Doctor

 Download and run the HP Print and Scan Doctor to automatically diagnose and resolve printer hardware and connection issues.

If your printer is not found on the Choose Your Product step, click My product is not listed for steps to connect the printer.

Try to print. If the issue is not resolved, continue to the next step.

Step 2: Uninstall and reinstall the HP driver and software

Some HP software components might have installed incorrectly, even if the printer setup failed. Remove and reinstall the software to clear any possible issues.

1. Disconnect the USB cable from the printer, if necessary.

2. In Windows, search for and open Control Panel.

3. Under Programs or Programs and Features, click Uninstall a program to open the list of installed programs.

4. Click the HP printer name to open the uninstall confirmation window, and then click Yes to complete the software removal.

5. Make sure the printer is turned on, cartridges are installed, and plain paper is loaded in the main tray.

6. Go to 123.hp.com. This guided service automatically locates the correct print driver or app for your computer operating system version.

7. Follow the instructions to download and install the driver or app. During the installation, select HP Smart or the full software option to get the most out of your HP printer, and then follow the steps to set up the printer connection.

Try to print.

Hope this helps! Keep me posted. 

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