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‎06-02-2017 02:30 PM

HP Recommended
Product: HP7510
Operating System: Microsoft Windows 10 (64-bit)

My network requires a user ID and password. I am trying to link a wireless printer HP7515 but there is no option to enter these two additional pieces of information after the initial connection is completed.

1 person had the same question
3 REPLIES 3

‎06-02-2017 02:36 PM

HP Recommended

Please explain your home network setup.   Or if you are trying to connect somewhere else, fully explain.

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‎06-04-2017 09:36 AM

HP Recommended

The network is provided by the shared office space Regus called Reguswifi.  When logging in a pc, it asks for a username and password. The printer is able to see the wireless network and make the initial connection, but since there seems to be no opportunity to login in it cannot connect to the network functionally,

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‎06-04-2017 09:41 AM

HP Recommended

That is correct.  Your Wireless you are trying to connect to supports Enterprise Authentication.  Simple home printers do not support this.

 

Read here on why you can't connect your wireless printer to a network requesting additional security and information (username and password).  Instant Ink help here too.

http://h30434.www3.hp.com/t5/LaserJet-Printing/Why-you-can-t-connect-a-wireless-printer-to-a-network...

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