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@Denny26 wrote:New ENVY 6055e will not print 4 x 6 photos. Only options on drop down when printing are "Letter" and "A4" No paper options for photo paper either. Tried to add 4 x 6 and 5 x 7 via HP SMART but still only "Letter" & "A4" are only sizes available.
Where are you seeing the Drop-down?
In which software?
First
If you have not done so,
Install the Full Feature Software / full driver printer software
The full driver will give you access to the full range of printer features.
Video Help
HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer
==============================================================================
Next - Know what the printer printer can do:
Product Specifications for the HP ENVY 6055 All-In-One Printer (5SE16A)
These are also the same for the "6055e" model...
Partial Excerpt - Paper Handling
Media sizes supported (metric) | A4; A5; B5; DL; C6; A6 |
Media sizes supported (U.S. standard) | Letter, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes |
Media sizes, custom (metric) | Simplex: 76.2 x 127 mm to 216x297mm; Duplex: 76.2 x 127 mm to 216x297mm |
Media sizes, custom (U.S. standard) | Simplex:3x5 to 8.5x11.7; Duplex:3 x 5.5 to 8.5 x 11.7 |
Media types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled |
Media weight supported (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
Media weight supported (U.S. standard) | 20 lb |
Borderless printing | Yes (up to 8.5 x 11 in, 216 x 297 mm) |
==============================================================================
What else?
The printer must be alerted to the paper loaded in the tray - Tray and Paper Management
Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management
==============================================================================
Print the Photo
How the job is set up depends on which software / application you are using and the type of content you are printing.
This printer should be able to print a 4x6 inch photo on supported photo paper and perhaps on "card" paper that meets the type and weight specifications.
Example - HP Smart - Windows - Simple Photo Print - 4x6 inch - Borderless
=================================================================================
References / Resources
Adobe Reader DC – Install Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
=================================================================================
Install HP Smart for Windows - Application
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)
NOTES:
- Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- HP Smart requires that you sign into the application using your HP Account credentials.
- HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages do the HP Smart app support?
- Older versions of the HP Smart app no longer support the login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
=================================================================================
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
HP ENVY 6055e All-in-One Printer
Printer and HP+ service
OR
>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ > Benefits, Requirements, Your Responsibilities
HP+ Printing – Website / Information / FAQ
Excerpted – Section Disclaimers
Dual-band Wi-Fi™: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at HP Printers - Mobile Printing Solutions Compatible with HP Printers . Wi-Fi is a registered mark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 112 non-overlapping channels v. only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) v. 2.4 GHz band (up to 72.2 mbps). Internet access must be purchased separately.
HP+ Benefits include
About HP Smart Advance for HP+ printers
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community.
@Denny26 wrote:New ENVY 6055e will not print 4 x 6 photos. Only options on drop down when printing are "Letter" and "A4" No paper options for photo paper either. Tried to add 4 x 6 and 5 x 7 via HP SMART but still only "Letter" & "A4" are only sizes available.
Where are you seeing the Drop-down?
In which software?
First
If you have not done so,
Install the Full Feature Software / full driver printer software
The full driver will give you access to the full range of printer features.
Video Help
HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer
==============================================================================
Next - Know what the printer printer can do:
Product Specifications for the HP ENVY 6055 All-In-One Printer (5SE16A)
These are also the same for the "6055e" model...
Partial Excerpt - Paper Handling
Media sizes supported (metric) | A4; A5; B5; DL; C6; A6 |
Media sizes supported (U.S. standard) | Letter, 4 x 6 in, 5 x 7 in, 8 x 10 in, No. 10 envelopes |
Media sizes, custom (metric) | Simplex: 76.2 x 127 mm to 216x297mm; Duplex: 76.2 x 127 mm to 216x297mm |
Media sizes, custom (U.S. standard) | Simplex:3x5 to 8.5x11.7; Duplex:3 x 5.5 to 8.5 x 11.7 |
Media types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled |
Media weight supported (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
Media weight supported (U.S. standard) | 20 lb |
Borderless printing | Yes (up to 8.5 x 11 in, 216 x 297 mm) |
==============================================================================
What else?
The printer must be alerted to the paper loaded in the tray - Tray and Paper Management
Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management
==============================================================================
Print the Photo
How the job is set up depends on which software / application you are using and the type of content you are printing.
This printer should be able to print a 4x6 inch photo on supported photo paper and perhaps on "card" paper that meets the type and weight specifications.
Example - HP Smart - Windows - Simple Photo Print - 4x6 inch - Borderless
=================================================================================
References / Resources
Adobe Reader DC – Install Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
=================================================================================
Install HP Smart for Windows - Application
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)
NOTES:
- Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- HP Smart requires that you sign into the application using your HP Account credentials.
- HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages do the HP Smart app support?
- Older versions of the HP Smart app no longer support the login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
=================================================================================
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
HP ENVY 6055e All-in-One Printer
Printer and HP+ service
OR
>>> Open your HP+ Printer Homepage > Concierge Help > Click Contact Us link in the Orange box
Note that Concierge assistance is only available for registered HP+ printers.
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
HP+ > Benefits, Requirements, Your Responsibilities
HP+ Printing – Website / Information / FAQ
Excerpted – Section Disclaimers
Dual-band Wi-Fi™: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at HP Printers - Mobile Printing Solutions Compatible with HP Printers . Wi-Fi is a registered mark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 112 non-overlapping channels v. only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) v. 2.4 GHz band (up to 72.2 mbps). Internet access must be purchased separately.
HP+ Benefits include
About HP Smart Advance for HP+ printers
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
2
0
0
HP Recommended
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