New Firmware update

[Robert069]

My M277dw printer automatically downloaded and installed a firmware update last night. 

The datecode on the printer now shows 20160606. 

The update took me by surprise as I was in the middle of a printing session. 

Is this a genuine update?  If so where can I find the release notes as this version does not appear on the driver download pages.

[Tardis40]

Hi @Robert069,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the wrong date after an update. I will be glad to help you.

Please turn printer off

Confirm the power is into the wall plug. (avoiding power bars and surge protectors)

Wait 30 seconds

Turn the printer on

Wait to warm up

Scroll to right to Setup and select it

Scroll down and select system setup

Look for Time/Date

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

Hi @Robert069,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the wrong date after an update. I will be glad to help you.

Please turn printer off

Confirm the power is into the wall plug. (avoiding power bars and surge protectors)

Wait 30 seconds

Turn the printer on

Wait to warm up

Scroll to right to Setup and select it

Scroll down and select system setup

Look for Time/Date

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

[Robert069]

Hi Tardis40

It is not a wrong date that is the issue, but a firmware automatic update (20160606) that was offered direct to the printer and installed, which went OK and the printer works fine after it installed. 

My concern is that there is no information about what this update fixes.  the latest firmware showing on the driver download page is 20160331. 

I would just like to know what this update addresses and if it is 'safe' eg not malware.

Thanks

[Tardis40 · Accepted solution]

@Robert069,

All firmware update are direct from the HP server. They are automatic from HP when connect to network.

I do not have detail of what the update fixed yet as not been posted for USB customer yet. The last two update were to improve network connection and the embedded web server looks.

You do not have to be concerned about melware on printer, as melware is a software based program for computer. Can not be installed on printers.  Think of printer firmware update are link updateing the BIOS on a computer.

Hope this helps.