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HP Recommended
macOS 10.12 Sierra

I can't find the Serial number on the HP Envy 6455e, and the virtual assistant bot has an error.

I cannot find the usual on-off button and can't turn the printer off.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

The power button is located at the back of the printer, nearby the power cable.

 

The serial number is also listed on the back of the printer on a label, or within the cartridge access door, and would be marked as S/N.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

The power button is located at the back of the printer, nearby the power cable.

 

The serial number is also listed on the back of the printer on a label, or within the cartridge access door, and would be marked as S/N.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Many thanks!

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