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- New Win 11 HP Cannot Operate Old Cannon Printer

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11-02-2024 06:11 PM
Operating System: Microsoft Windows 11
Just purchased HP Win 11 home PC. New Win 11 PC cannot drive old Cannon PIXMA MX310 printer. Cannon says old printer not compatible with Win 11. I am hoping there is a work around.
Thanks for any help that can be offered.
1 REPLY 1
11-02-2024 09:24 PM
Very old models will likely not be supported by scanning, but Windows typically has a built in driver so you can at least print. You can try this document for assistance https://support.hp.com/ca-en/document/ish_2224996-1993298-16
It is written for HP but many of the steps are the same but use Canon instead of HP where required
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