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‎10-25-2022 10:21 AM

HP Recommended
Product: HP Photosmart C6180 All-in-One Printer
Operating System: Microsoft Windows 11

I have been trying for several weeks to connect my printer to my laptop. I need to download the driver and installation software. Nothing works. I have followed all the instructions from MS, and Hp multiple times. The laptop simply does not find the printer. It worked fine on my Windows 10 laptop. If I bite the bullet and use the telephone support, can I pay the $12.99 monthly fee and then cancel after one month assuming my problem is solved?

 

1 REPLY 1

‎10-25-2022 12:02 PM

HP Recommended

@jlspuma 

 

Welcome to the HP Community Forum.

 

HP Drivers are always free from HP.

 

The source of the problem:

This printer is not supported in Windows 11.

 

In Windows 10, the Windows built-in drivers were available to be installed.

Windows print drivers provide basic print functions.

Basic scan options would be available using Windows Scan app.

 

None of that is available in Windows 11.

 

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Dragon-Fur

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