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- Printer Setup, Software & Drivers
- Re: New printer

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02-09-2020 08:55 AM
We bought the 6200 desk jet all in one printer for our daughter to go to university. She started yesterday but can’t get the printer to connect to her laptop. She is in halls of residence and is on the university’s WiFi does it need to be connected to a router with an Ethernet cable???
please help!
02-09-2020 10:53 AM
The printer you name does not exist in my search.
Did find:
NOTE: I also found an Officejet 6200 - this is really unlikely to be your daughter's printer - much older model of printer...
So, there is a bit of confusion.
I will answer as can be done.
Product Information for models in this series:
- Product Specifications for the HP ENVY Photo 6220 All-in-One Printer (K7G20D)
- Product Specifications for the HP ENVY Photo 6220 All-in-One Printer (K7G21B)
- Product Specifications for the HP ENVY Photo 6230 All-in-One Printer (K7G25B)
- Product Specifications for the HP ENVY Photo 6232 All-in-One Printer (K7G26B)
- Product Specifications for the HP ENVY Photo 6234 All-in-One Printer (K7S21B)
- Product Specifications for the HP ENVY Photo 6252 All-in-One Printer (K7G22A)
- Product Specifications for the HP Envy Photo 6222 All-in-One Printer (Y0K13D)
- Product Specifications for the HP Envy Photo 6222 All-in-One Printer (Y0K14D)
Used as an example for the purpose of answering the question:
Product Specifications for the HP ENVY Photo 6220 All-in-One Printer (K7G20D)
Connectivity
Ports | 1 USB 2.0 client; 1 Wi-Fi 802.11 b/g/n, dual band Wi-Fi 2.4/5 Ghz; BLE |
Wireless capability | Yes, built-in dual band Wi-Fi 802.11 b/g/n |
Printer does not support Ethernet.
Connecting to the Wireless requires that one knows the password to the wireless network. Some schools perhaps allow this - and would therefore provide the password to the wireless and likely the instructions to connect the printer to that network.
Your daughter needs the wireless password to the university network, the name of the correct SSID (network name) that the University wishes her to use for her printer, and the encryption method (likely AES). Assuming the printer is allowed on the university network, all of this information should be available to students, perhaps by contacting the IT department or the dormitory captain.
If this is not the case, that is, the university does not allow printers on their network, then the printer can be connected to the computer using Wi-Fi Direct, that is, wireless that uses the printer's built-in wireless card to connect the printer to your daughter's computer.
The instructions for Wi-Fi Direct are included in the User Guide
Chapter 7 Network setup - page 70
There is a lot of information in the Guide - reading more than the minimum can be helpful to better understand the options.
No Joy? Not your printer?
No Worries - find the model of your printer, Open the printer support website,
Open Category Manuals > Find and Open the User Guide
Look for the chapter(s) on Connecting the printer and / or Network setup.
Reference and Resources – Places to find help and learn how to use your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more
Open Support Home
Enter the name of your device
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Be Aware:
Please do not call random 800 numbers posted by new / unknown members.
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02-09-2020 12:04 PM
Thank you dragon fur she gave me the wrong model it’s the desk jet 2620.
I’ll forward her your response as it may help her connect to the WiFi. If you have any specific advice regarding the correct model I would be grateful. Thank you
02-09-2020 12:19 PM
The How-to is about the same for most printers - the Wi-Fi and Wi-Fi Direct instructions are in the User Guide for the specific printer.
For example,
Open Support Home
Enter the name of your device
When the website support page opens, Select (as available) a Category > Topic > Subtopic
OR
go directly to:
HP DeskJet 2620 All-in-One Printer
Open Category Manuals
Open the User Guide
Look for the chapter on "connect your printer"
In this case, Chapter 7 - starting on Page 61
If the university does not allow printers connected to the university wireless network, read section "Connect wirelessly to the printer without a router" - Page 65
Connections for printers that lack a printer control panel that supports text input can be a bit more difficult to manage. To better understand how the printer works, start reading the Guide at the beginning. For example, read the first sections on the "Control Panel Features" (starting on page 5).
After the printer is connected via Wi-Fi or Wi-Fi Direct, use the Embedded Web Server (EWS) to configure and view the printer setup. User Guide - page 72
Example:
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Be Aware:
Please do not call random 800 numbers posted by new / unknown members.
Watch out for hidden links that are not pointing to HP.