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- Printer Setup, Software & Drivers
- No Color Print option in macos Sonoma print dialog

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01-16-2024 11:42 AM
Hi !
I just installed a brand new HP Smart Tank 7006. It's connected to the network, is full of ink, and can print the color test page perfectly.
But I can't print in color from my Mac running macOS Sonoma 14.2.1: there is no option in the print dialog for choosing color printing, as if macOS didn't recognize the color printing capability of the printer.
I can print in color from my iPhone running iOS 17.1.2.
Any idea how to fix this ?
Take care,
Paul-Henri
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Accepted Solutions
01-17-2024 02:10 AM - edited 01-17-2024 02:11 AM
I found how to fix this: from the system printing prefs, I removed and then re-added the printer, and it fixed the problem.
I guess something goes wrong when the printer is initially installed by the HP Smart app, because a colleague using the same macOS 14.2.1 and who just installed it from scratch could print in color directly with no problem.
Paul-Henri
01-17-2024 02:10 AM - edited 01-17-2024 02:11 AM
I found how to fix this: from the system printing prefs, I removed and then re-added the printer, and it fixed the problem.
I guess something goes wrong when the printer is initially installed by the HP Smart app, because a colleague using the same macOS 14.2.1 and who just installed it from scratch could print in color directly with no problem.
Paul-Henri