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- HP Community
- Printers
- Printer Setup, Software & Drivers
- No access to admin interface printer, need help to reset to ...

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04-22-2021 01:04 PM
I need help to reset the printer to default due to loss of password.
I cant access the admin page, or reset from the printer it self, asks for password.
Solved! Go to Solution.
Accepted Solutions
04-25-2021 06:58 AM
@SkillXF, Welcome to HP Support Community!
The only option left is to perform a full reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
04-25-2021 06:58 AM
@SkillXF, Welcome to HP Support Community!
The only option left is to perform a full reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
04-25-2021 08:45 AM
Thank you for your assistance! The reset worked really well. And now i can access the printer and set it up as i wish!.
PS Google print service set up as it asks for should be "removed" in a software upgrade due to End of life:)