No blue wireless light

[BigG65]

I have no blue indicator light at all. It was there and now it's not. I don't have a touch screen on this model. Nor do I think I have wireless button the back.

Can you go to factory reset and start over?

[Dilip_18]

Hi@BigG65,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing wireless issues with the HP ENVY Pro 6455 All-In-One Printer.

I have a few recommendations 

• Turn on the printer.
• On your computer, download and install HP Smart (in English) from the Microsoft store.
• On the back of the printer, press and hold the Wireless button for three seconds.
• On your computer, open HP Smart, and then click the Plus sign.
• Select your printer, and then click Continue.

• For further help please click on this link

• On the printer's control panel, go to the Network menu or touch the wireless icon and then go to settings. Select Wireless Setup Wizard. The Wireless Setup Wizard displays a list of wireless networks in the area. Note: Settings may be accessed by touching a wrench icon, depending on the product model.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

[greenturtle]

Hi,

Thanks for using the HP Support Community.  Apologies for jumping in here.

For a visual on how to do a reset for the printer model, this resoucre will be useful:

https://www.youtube.com/watch?v=TWBAFvOJuGk&t=28s

For more resources on using the printer model:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

Hope that helps!