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Microsoft Windows 11

3 different laptops all windows 11, no driver available at the point of printing error message, I’ve tried every option of installing the printer, add printer, hp software, add printer in device manager. Nothing works. Printer is connected, just get no driver available. So can’t print. What on earth can I do. Please remember, I’ve added and removed it many times on 3 different laptops. The printer prints fine when printing from android phone over WiFi. And yes everything is on the same WiFi network.

1 REPLY 1
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Hi @Knname,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with connecting your printer to the windows 11 devices.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Error messages or Blinking lights (if any) on the unit.

- May I know which application are you using to print?

- When was the last time your printer was connected to the network or working fine?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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