No print

[paulsmers]

AUURGG! no print. I have this set up with basic USB cable. NO WFI or router. I set this up and had problem with no print. Went thru all sets and it start to work, for about month and 1/2.  We had a major fire south of town that wipe out power and interent.

Now its gone back to no print. It will print the test paper, only. I've gone thru ALL online and Doctor stuff. And had it working for 2 pages. Then QUIT! Back to square 1!. All I need it to do is print emails and online invoices! thats all basic.

What the F-CK wrong with this printer?

[Jay_G24]

Hi @paulsmers,

I'd like to help!

1) Are you able to make a standalone copy?

2) What's the application you are trying to print from? Have you tried printing from a different application or devices? 

3) What is the error you receive when you try and print?

Meanwhile ,Use these tips and procedures to help troubleshoot and avoid USB connectivity issues.

• Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions.

• Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer.

• Connect to a different USB port: Connect the cable to a different USB port on the computer.

• Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer.

• Try a different USB cable: Use a different USB cable. HP supports USB cables less than 3 m (9 ft 10 in) in length.

• Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them. Disconnect any other USB devices that are not in use.

NOTE: 

Be sure that the printer is connected to a 2.0 USB port in the computer.

You may refer to -USB Printer Setup (Windows)

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[paulsmers]

After fumbling around it start to work. Don't ask me want I did. It work up until today. Came to work and no print. CAn do test print, see ink levels. Nothing list in queue. HERE WE GO AGAIN! Don't unstand what happening. Got Older window 7 with Epson printer works all day long with no problems. Maybe take the HP out and shot it! and buy a Epson

[Jay_G24 · Accepted solution]

Please try the solutions below- 

Use HP Print and Scan Doctor to check connectivity

Download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions.

1. Download HP Print and Scan Doctor.
2. Run HPPSdr.exe from the download location on your computer.
3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.
   • If your printer in not in the list, turn it off and on, and then click Retry.
   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
4. If a screen prompts you to turn on printer updates, click Yes.
5. If a screen prompts you to make your printer the default printer, click Yes.

Try printing

If the issue persists, 

Press “Windows key” + “r” to get the “Run” window.

• Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
• Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
• Go to services again - Start the print spooler.
• Now check for issue resolution.

Let me know if this helps!