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HP Recommended
HP DeskJet 4155e All-in-One Printer

Lost set up cartridges.  Printer was never set up and now it’s out of warranty.  Bought and installed new cartridges but printer keeps asking for original set up cartridges in order to print. Tried printing test pages but they just get stuck in the queue.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Tampalr 

...

Follow the steps that shows in the next link:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Tampalr 

...

Follow the steps that shows in the next link:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thank you so much!  Printer is printing!

HP Recommended

Great 😊 nice to know the printer is working now !

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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