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- HP Community
- Printers
- Printer Setup, Software & Drivers
- No setup cartdriges HP Envy 6030

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12-20-2021 01:10 PM
Hello,
I bought a new HP Envy 6030 on an outlet, but as i came home i realized that it missed the setup cartridges - and i have bought the HP 305 instead.
Now i wont get me past the setup cartridges setup step. Is it possible to do a OOBE on this one?
12-22-2021 02:39 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I understand you do not have the setup ink cartridges. We will have to perform an OOB reset on the printer to resolve this issue.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon in the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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Have a great day!
ECHO_LAKE
I am an HP Employee