No setup cartridges for Envy 7858

[andystahl]

I purchased this printer brand new from an estate sale, but the setup cartridges were not in the box.  I am unable to use the printer!  How can I bypass this error message?

[Rainbow23 · Accepted solution]

Hi @andystahl,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

We need to follow a few steps to bypass this error message. These instructions are printer specific hence cannot be shared in public.

I've sent you a private message with the instructions to bypass this error message. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link 

[andystahl]

I don't know why I needed to send a private message; this should be available to anyone with an ENVY Photo 7858.  Note I had to power cycle the printer once and then tried about 6 times before it switched to the "calibrating" screen on the printer.  Now everything works again.

Please follow the steps listed below to initialize the printer using the regular cartridges purchased from the store.

1. Touch the Home button once, then the Back button twice, then the Home button once.
2. Open the ink cartridge access door, and then close it. A Load Paper message displays on the control panel display, and the printer begins initializing.
3. If the initialization does not begin, repeat steps 1 and 2 until it does.
4. Follow the prompts on the control panel display to complete initialization.

Note: The buttons may not be lit. You need to press that spot accordingly to initialize the printer.