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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Not able to connect printer to wifi

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12-01-2020 09:13 AM
Problem of not connecting arose after I bought a new wifi box. When attempting to connect my HP printer to this updated wifi it wouldn't work. Although it worked 1st time round when I connected printer to previous wifi on my android with the HP smart app. Any advice would be appreciated!
12-01-2020 09:18 AM
Hi,
Thanks for using the HP Support Community.
Try the following:
1. Reset Wireless
https://www.youtube.com/watch?v=c3UfOD-5huA
2. Connect using HP Smart
Win 10
https://www.youtube.com/watch?v=kRzEcKkwQlc
Android phone
https://www.youtube.com/watch?v=JDbEnLKLCqM
Watch starting at time 3:50
Hope that helps!
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