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HP Recommended
Hp deskjet plus 4122
Microsoft Windows 10 (64-bit)

Problem of not connecting arose after I bought a new wifi box. When attempting to connect my HP printer to this updated wifi it wouldn't work. Although it worked 1st time round when I connected printer to previous wifi on my android with the HP smart app. Any advice would be appreciated!

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try the following:

 

1. Reset Wireless

https://www.youtube.com/watch?v=c3UfOD-5huA

 

2. Connect using HP Smart

Win 10

https://www.youtube.com/watch?v=kRzEcKkwQlc

Android phone

https://www.youtube.com/watch?v=JDbEnLKLCqM

Watch starting at time 3:50

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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