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‎08-28-2024 10:57 PM

HP Recommended
Product: Hp smart tank

My phone is  not connects with hp smart printer

 

Category:
1 REPLY 1

‎08-31-2024 06:36 AM

HP Recommended

Hi @Diksha7,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the connectivity.

 

To be able to answer you effectively, we need some information.

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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