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HP Recommended
HP LaserJet 1022 Printer
Microsoft Windows 11

When I print my documents not all of the letters are printing.  In one example, none of the lowercase m, lowercase b, Capital Letter N and lowercase p letters printed out.  Also, the underline did not print out.

I tried all the troubleshooting ideas.  Is this just a Windows 11 issue? The printer works fine on Windows 10.

p.s. I am using a Microsoft Surface  Pro 11 -  I have the printer USB plugged into a hub since there is no USB on the machine.

Any help is appreciated.

Lisa

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I changed the font and everything printed. The document I was printing had been created on Windows 10...

View solution in original post

2 REPLIES 2
HP Recommended

I changed the font and everything printed. The document I was printing had been created on Windows 10...

HP Recommended

THANK YOU!!! Problem Fixed!

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