Nur Ladebildschirm...

[PhilipM92]

Wie schon im Titel steht bekomme ich nichts weiter als den Ladebildschirm.

Und bevor irgendjemand fragt oder empfiehlt...

JA... Ich habe den Drucker versucht wieder Ein-/auszuschalten, hat sich aber nichts getan!

JA... Ich habe den Drucker komplett vom Strom genommen, und 60 Sekunden gewartet.

JA... Ich habe den Drucker an eine eigene Stromquelle angeschlossen.

UND NEIN... Nichts davon hat auch nur im entferntesten überhaupt nur irgendetwas getan!

Warum zum Teufel in Gottes Namen gibt es bei diesem verdammten HP Drucker in 9/10 Fällen immer irgendwelche Probleme, dass er nicht funktioniert!!!!

Drucker machen zwar häufig Probleme, aber das ist wirklich unter jeder Kritik.

Vor allem die Aktion, was HP letztes Jahr mit ihren Patronen abgezogen hat, kann man einfach nicht in Worte fassen.

Solang das verdammte Gerät noch geht, "benutze" ich es, wobei das schon sehr nett ausgedrückt ist.

Aber dann nie wieder HP!

MfG,
Philip

P.S. Keine Ahnung, wo das deutsche Support Forum ist, will mich jetzt am Handy nicht damit herumschlagen. Das ist HP einfach nicht wert. Zumindest ist die komplette Oberfläche hier englisch, obwohl ich Österreich ausgewählt hatte...

[BiancaS]

Hi there! Thank you for visiting our English HP Support Community! 🙂

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.

Thank you for your understanding.

Kind regards,

BiancaS.

[PhilipM92]

That's exactly what I tried to do, but whenever I pick my location, Austria, I get redirected to the English version. So apparently it doesn't exist anymore or the site isn't working, like the printer.

[PhilipM92]

Not even a response to my last answer, showing HP at its best!

Here is a translation of my first post from above...

Title: Only loading screen

As the title says, all I get is the loading screen.

And before anyone asks or recommends...

YES... I tried switching the printer off and on again, but nothing happened!

YES... I took the printer completely off the power supply and waited 60 seconds.

YES... I plugged the printer into its own power source.

AND NO ... None of this has even remotely done anything!

Why the hell in God's name does this **bleep** HP printer always have some problem 9/10 times!!!

Printers often cause problems, but that really is beneath contempt at this point.

Especially the move that HP pulled off with their print cartridge last year simply cannot be put into words.

As long as the **bleep** device is still working, I'll "use" it, which is very nicely expressed.

But after that no HP, EVER AGAIN.

Kind regards, Philip

P.S. I don't know where the German support forum is, I don't want to look around on my mobile phone. HP just isn't worth it. At least the entire interface here is in English, although I chose Austria...

[PhilipM92]

Really? Still no response? thanks for your "support"

And of course, I'm disappointed, you do not have to use that as an excuse not to write back. Your printer is malfunction 90% of the time, what do you expect? A happy customer?

Seriously if I could, I would send you the printer back and get my money back, including the cartridge I recently purchased, since I have no use for it anymore without a HP printer. But I bet that's not possible now,  is it?

Kind regards,

Philip

[Betty0610]

@PhilipM92

Welcome to the HP Support Community. 

We shall escalate this case.

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