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‎09-21-2023 08:26 AM

HP Recommended

I have had constant issues with the scan to computer feature on this printer.  It's always "disabled" and I can never fix it unless I reboot my computer.  So I removed all HP software to reinstall it.  Unfortunately, I also uninstalled my ReadIRIS OCR software (I think it came with my previous printer).  I now can not scan to text.  When I open my scan program on my PC, it only allows me to select PDF or image to scan to.  Any ideas how to restore my ability to use OCR to scan to text/word/etc?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2023 08:56 AM - edited ‎09-21-2023 09:06 AM

HP Recommended

@Scrltotara1 

 

Welcome to the HP Community --

 

Open

Software and drivers for HP OfficeJet Pro 9015 All-in-One Printer 

 

After you have installed the Full Feature Software / full driver printer software,

Add / Install the HP Universal Scan Software 

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

 

 

HP Universal Scan Software - Model and Operating System version Dependent >> HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software. HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note: When supported, HPUS can be installed as standalone or installed after the full feature printer software.

 

Example - Full Feature Software - Installed -

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

Example - HP Scan (Part of the Full Feature Software)

Shortcuts for the Printer Assistant and HP Scan are named for the printer

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_8

 

Example - HP Scan - Universal Software - Menu

The shortcut on the Desktop is named "HP Scan" (icon title)

HP_Universal_Scan_Menu_1HP_Universal_Scan_Menu_1

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 9015 All-in-One Printer  

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎09-21-2023 08:56 AM - edited ‎09-21-2023 09:06 AM

HP Recommended

@Scrltotara1 

 

Welcome to the HP Community --

 

Open

Software and drivers for HP OfficeJet Pro 9015 All-in-One Printer 

 

After you have installed the Full Feature Software / full driver printer software,

Add / Install the HP Universal Scan Software 

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

 

 

HP Universal Scan Software - Model and Operating System version Dependent >> HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software. HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note: When supported, HPUS can be installed as standalone or installed after the full feature printer software.

 

Example - Full Feature Software - Installed -

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

Example - HP Scan (Part of the Full Feature Software)

Shortcuts for the Printer Assistant and HP Scan are named for the printer

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_8

 

Example - HP Scan - Universal Software - Menu

The shortcut on the Desktop is named "HP Scan" (icon title)

HP_Universal_Scan_Menu_1HP_Universal_Scan_Menu_1

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 9015 All-in-One Printer  

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-22-2023 06:45 AM

HP Recommended

Thank you!

Was this reply helpful? Yes No

‎09-22-2023 08:47 AM

HP Recommended

@Scrltotara1 

 

Magic. 🎆

You are welcome.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

Was this reply helpful? Yes No
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