OJ8710_full_webpack_1881 is installing AMD

[BisonFan]

Downloaded the full webpack vs 1881 for my officejet 8710 computer.  saved and ran.  It installed an AMD catalyst driver.

So I downloaded it onto another computer, moved that file over to the original via a thumb drive ran and it installed an AMD catalyst driver.

I then attempted to install it upon 2nd computer to see what it would install and it attempted to install HP-DQEX5.

What is happening to my first PC?

[ShlomiL · Accepted solution]

Hi,

Try following these steps and chekc if that may work:

1. Press the Windows key and type %temp% into the search bar
2. Click on the Temp folder within the search results.
3. Press Crtl + A to select all, or right-click and choose select all.
4. Press Shift + Delete to completely delete the contents of the temp folder.  If a message comes up saying it can't delete a file because it is in use, skip that file.
5. Run, or download and run , the install software again.
6. Once the install finishes extracting and comes up to the first screen, cancel the install.
7. Access the Temp folder again.
8. Left-click on the 7z folder to select it.
9. Right-click on the 7z folder and rename it to something like 8710 Drivers that way it is easy to find.
10. Right-click on the the renamed 8710 folder and select cut.
11. Browse to drive C and select paste.
12. Open the folder.
13. Look for the Setup.exe file, right click it and select Run as Administrator, then check if you may see any difference.

Hope that may work,

Shlomi