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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
karenlorrel
Level 1
5 5 0 1
Message 11 of 12
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HP Recommended

Thank you.  Very informative.  Will look into your suggestions.

 

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Taxlady10
New member
1 1 0 0
Message 12 of 12
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HP Recommended

I recently bought a new HP 8720 Pro and bought generic ink when the original ran out.  It seems my printer has the dynamic security feature even though it is not one of the printers listed for the download to correct it.  I researched for hours trying to find a solution and have tried the swapping a old HP cartirdige and then reloading the new generic one.  Nothing works.

When is HP going to get the idea that this isn't how you keep customers?  I will not be buying another HP.

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