OOBE instructions for Envy Pro 6455

[ReneeLo]

My Envy Pro 6455 did not come with the starter ink cartridges. How can I access the OOBE menu in order to use the replacement HP ink cartridges I purchased?

[praveenbv]

Hi@ReneeLo, Welcome to the HP Support Community!

I understand you are getting use set-up cartridges error on your printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Did you check with the store where you purchased the printer from about the setup cartridges?

Excellent description and a great diagnosis done. It is greatly appreciated.

SETUP ink cartridges are used only to set up a new HP printer or printhead and supply ink for the first series of your print jobs. They are specially designed to initialize a printer and calibrate ink levels. Unlike replacement ink cartridges, SETUP ink cartridges cannot be purchased from retailers and are available only in the box with a new printer or with some replacement printhead kits. When a SETUP ink cartridge is depleted, purchase and use a normal ink cartridge that matches your printer model to continue printing.

Refer to this article to know more information about setup cartridges. Click Here

You have to perform a reset on your printer in order to get rid of the setup cartridge error message.

Hope this helps! Keep me posted.

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Have a great day! 

[Jaicee22]

Hi,

I have the same problem. i do not have the set up cartridges available. Can someone please help with my OOBE reset. This is very very very frustrating