OW_4XX_OWSWS00001

[miyukinanase]

this stupid error code OW_4XX_OWSWS00001 and unable to finish setup. Using Windows 11. had follow all the steps from scratch but still same problem

[Sneha_01]

Hi @miyukinanase,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code OW_4XX_OWSWS00001 indicates an issue with the setup process for your HP printer. This error can occur due to various reasons, such as connectivity issues, software conflicts, or incorrect installation procedures. Here are some troubleshooting steps to help you resolve this error on Windows 11:

Step 1: Check Your Internet Connection

Ensure that your internet connection is stable. A weak or intermittent connection can cause setup issues.

Step 2: Restart Your Devices

1. Restart Printer: Turn off your printer, unplug it from the power source, wait for a minute, and then plug it back in and turn it on.
2. Restart Computer: Restart your Windows 11 computer to clear any temporary issues.

Step 3: Use the HP Print and Scan Doctor

• Visit the HP Print and Scan Doctor page.Download and install the tool.
• Open HP Print and Scan Doctor.Follow the on-screen instructions to diagnose and fix any issues.

Step 4: Ensure Windows 11 Compatibility

• Go to the HP Support website.Enter your printer model and check for Windows 11 compatible drivers and software.
• Download and install any available updates.

Step 5: Reinstall the Printer Software

• Press Windows + X and select Apps and Features.
• Find your HP printer software in the list, select it, and click Uninstall
• Go to the HP Support website.
• Enter your printer model and download the latest software for Windows 11.
• Run the downloaded installer and follow the on-screen instructions to complete the setup.

Step 6: Disable Firewall/Antivirus Temporarily

Sometimes, firewall or antivirus software can block the setup process.

• Temporarily disable your firewall and antivirus software.
• Attempt to set up your printer again.
• Remember to re-enable your firewall and antivirus after the setup is complete.

Step 7: Use a USB Connection for Initial Setup

• Connect your printer to your computer using a USB cable.
• Follow the on-screen instructions to complete the setup process.
• Once the setup is complete, you can configure the wireless settings.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support