Obtaining HP2755e SETUP cartridges

[elfbrewery]

I keep getting stuck at the final step to reinstalling my printer because I do not have SETUP cartridges. How can I obtain these?

Thank you.

[ferRX]

Hi @elfbrewery ,

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=78amsNCo_Rw

•  

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

,.,.,.,.

[elfbrewery]

Well, something worked... I can't recall all that happened because I did what was on the video, but got hung up, so I turned the printer off and on and got into HP Smart to do the finishing step expecting the SETUP cartridge error to appear, but the finishing page timed out, so I guess I retried and then I got a page printed. I was suppose to enter a claim/error code, but it wasn't on printed page or the info page that I was finally allowed to print. I followed the instructions for web services on the printed page and I also tried to use the i button to get an info page that actually printed, at last. I continued to the next step on web services and so forth until I hit a problem, so I just hoped that I could print without web services. I can print finally, however, HP Smart still wants me to finish setup for web services. I guess I can live without that, since I'm usually the only one who prints things. What do you think?

[ferRX · Accepted solution]

Hi @elfbrewery 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=78amsNCo_Rw

Ok, is alright if you already printed pages and printer is working then everything is fine.

About the Web Services, that is an option that you can activate if you need it, but if you have your printer working then that is ok.

Remember that you have options to contact HP Support for your printer in the next links:

• Contact HP+ Support
• https://support.hp.com/us-en/help/hp-plus
• HP Store USA - Contact
• https://www.hp.com/us-en/shop/cv/hp-store-contacts
• HP Support - Smart Friend Services
• >> https://www.hp.com/us-en/shop/slp/consumer-support-services/hp-smartfriend

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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