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officejet5255
Microsoft Windows 10 (64-bit)

I do not have the setup cartridges. I need to know how to bypass this. I figured out how to get to the start/support menu, and was even able to print a test page. SO I KNOW THE HP CARTRIDGES WORK.

But I can't use the printer until I am able to bypass the setup cartridge error message.

 

PLEASE HELP?! Other responses have been specific to other HP printers and did not work for this one.

 

thanks.

1 REPLY 1
HP Recommended

Hi @bacharach,

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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