Office Jet 5258 does not show option to print in color; connected to MacBook Pro, OS Sequoia 15.6

[DFanz]

Office Jet 5258 does not show option to print in color; connected to MacBook Pro, OS Sequoia 15.6

My research indicates it may be possible there are no updates to support compatibility for my printer & computer.

[VikramTheGreat · Accepted solution]

Hi @DFanz,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP OfficeJet 5258 is not showing the option to print in color on your MacBook Pro with macOS Sequoia 15.6. Here are some steps to troubleshoot and potentially resolve the issue: Please note: the drivers are only available for Mac OS 15, and they should be compatible with other versions too.
 

1. Check Printer Driver:
   • Ensure you have the latest driver installed for your HP OfficeJet 5258. Visit the HP OfficeJet 5258 All-in-One Printer Software and Driver Downloads | HP® Support to download and install the latest drivers for macOS 15.
      
2. Use AirPrint:
   • If a specific HP driver isn't available, use Apple's AirPrint technology, which provides basic printing features and might allow you to print in color.
      
3. Printer Settings:
   • Open a document on your Mac and go to File > Print.
   • In the print dialog box, select "Show Details" to expand the print settings. Ensure you are selecting the "Color" option under the Print Settings menu, if available.
      
4. Reset Printing System:
   • Go to System Preferences > Printers & Scanners.
   • Right-click (or Ctrl-click) in the Printers list and select 'Reset printing system'. This will remove the existing printers and setups, allowing you to add your printer again with a fresh setup.
      
5. Add Printer as IP Printer:
   • If connecting over the network, try adding the printer as an IP printer. Go to Printers & Scanners > + button > IP and enter the printer's IP address.
      
6. Check for Software Updates:
   • Ensure your macOS is updated to the latest version to maintain compatibility with your printer.
      
7. HP Smart App:
   • Install the HP Smart App from HP Smart on the App Store. This app provides the option to configure and manage your printer settings more effectively.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[DFanz]

Thank you for your support and suggestions for solutions! I tried them all, however could not find any drivers available for my printer that matched up with my Mac OS. I wound up turning everything off and back on again. You'd think I would know by now to try that sooner than later! Thanks again!

[VikramTheGreat]

Hi @DFanz,

Thank you for your update, and we’re glad to hear that restarting your devices got you printing again. Sometimes, the simplest step ends up being the solution!
 

We would like to note that, at this time, drivers for the HP OfficeJet 5258 are officially available only up to macOS 15. For macOS Sequoia and later, dedicated printer drivers have not yet been released. In such cases, the printer will typically use Apple’s built-in AirPrint functionality, which may have limited options compared to the full HP driver package.
 

We recommend keeping your macOS and printer firmware up to date, and periodically checking the HP Support site for any new driver releases compatible with macOS Sequoia.
 

We appreciate your patience and are happy to hear you’re back up and running.

If you need any further assistance, do keep us posted

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat