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Locked

‎01-03-2023 04:11 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer

I have printer failure on my OfficeJet 8610.  I tried resetting per their instructions, didn't work.  I tried a semi full reset per the printer software, also didn't work.  What now?  

Category:
2 people had the same question
1 REPLY 1

‎01-09-2023 08:24 AM

HP Recommended

Hi @Anabanana8,

 

Welcome to the HP Support Community. 

 

As you have already tried all the troubleshooting steps, this could be a hardware issue with the unit and may need repair. 

 

I have sent you a private message with this information. 

 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

Rainbow23 - HP Support.
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