Office jet 6950 says cartridges are too old

[Howlin1]

My HP officeJet  6950 says that my HP cartridges are too old for my printer. Can you help

[Raj_05]

Hi @Howlin1,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP Officejet 6950 printer is displaying an error message indicating that the cartridges are too old, it is likely that the printer is not able to detect the ink levels accurately. This can happen when the cartridges have been sitting in the printer for too long or have exceeded their expiration date.

Here are a few steps you can try to resolve this issue.

• Remove the ink cartridges from the printer and check their expiration date. If the cartridges have expired, you will need to replace them with new ones.
• Check the contacts on the cartridges and the printer. Make sure they are clean and free of dust and debris. Use a lint-free cloth to wipe them gently.
• Reset the printer by unplugging it from the power source for about a minute. Then plug it back in and turn it on again. This may help the printer detect the ink levels accurately.
• Try installing a firmware update for your printer from the HP website. Firmware updates can fix bugs and improve the printer's performance.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support