OfficeJet 4650 not printing

[Lifebane6383]

I am using HP Smart, nothing is being sent to the printer que. Also. none of my attempts to print from ANY application are sent to the printer que.

[Kuroi_Kenshi · Accepted solution]

Hi @Lifebane6383,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printing issues with your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

1. Check Printer Connection

Ensure that your printer is properly connected to your network or computer:

Wireless Connection:

1. Make sure the printer is connected to your Wi-Fi network.
2. Print a Wireless Network Test Report from the printer's display panel to ensure it is connected.

USB Connection:

1. Ensure the USB cable is securely connected to both the printer and the computer.

2. Set Printer as Default

Make sure the HP OfficeJet 4650 is set as the default printer:

1. Open 'Settings' by pressing Win + I.
2. Go to 'Devices' and then 'Printers & scanners'.
3. Find your HP OfficeJet 4650 in the list, click on it, and then click 'Manage'.
4. Click 'Set as default' to set it as your default printer.

3. Restart Printer Spooler Service

Restarting the Printer Spooler service can resolve issues where print jobs are not sent to the queue:

1. Press Win + R, type services.msc, and press Enter.
2. In the Services window, scroll down to find 'Print Spooler'.
3. Right-click on 'Print Spooler' and select 'Restart'.

4. Clear Print Queue

Clear any stuck print jobs in the queue:

1. Open 'Settings' by pressing Win + I.
2. Go to 'Devices' and then 'Printers & scanners'.
3. Click on your HP OfficeJet 4650, then click 'Open queue'.
4. Click on 'Printer' in the top menu and select 'Cancel All Documents'.

5. Update Printer Driver

Ensure that your printer drivers are up to date:

1. Go to the HP Software and Driver Downloads page.
2. Enter your printer model (HP OfficeJet 4650) and download the latest driver.
3. Install the driver and restart your computer.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,