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‎04-23-2020 10:46 AM

HP Recommended
Product: HP OfficeJet 6950

Hello!

I've a problem: 2 years ago, i've bought my printer and, during the night, an error code appeared. I've reset the printer, but now it tells me that i have to use SETUP Cartridges, which i don't have (I Have 930 XL cartridges).

Any way to bypass the message? 

Thx

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2020 06:30 AM

HP Recommended

Hi @Bombamiz

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-26-2020 06:30 AM

HP Recommended

Hi @Bombamiz

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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