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‎01-17-2022 11:44 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

For some reason my OfficeJet 8015e does not maintain correct time. I can sync with my computer to my hearts content and about an hour later the time on the printer is incorrect.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2022 10:26 AM

HP Recommended

@peterhof3, Welcome to the HP Support Community! I’m here to help.

 

I understand the time on the printer keeps changing. Is the region/country on the printer set right while the initial setup?

 

On the printer screen, go to Setup > Preferences > Country/Region

Now, set the date and time again.

 

Go to Setup > Update the printer > Check now

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-20-2022 10:26 AM

HP Recommended

@peterhof3, Welcome to the HP Support Community! I’m here to help.

 

I understand the time on the printer keeps changing. Is the region/country on the printer set right while the initial setup?

 

On the printer screen, go to Setup > Preferences > Country/Region

Now, set the date and time again.

 

Go to Setup > Update the printer > Check now

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-24-2022 10:22 AM

HP Recommended

Hi Kumar, thanks that helped. 

Was this reply helpful? Yes No

‎01-24-2022 10:32 AM

HP Recommended

@peterhof3

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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