OfficeJet 9018 instructions to factory reset the printer. It is locked up on the HP logo screen.

[Stevew324]

Printer is locked up on the HP logo screen. 

[Raj_05]

Hi @Stevew324,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To perform a factory reset on your HP OfficeJet 9018 printer, follow these steps.

• Turn off the printer by pressing the power button.
• Wait for 10 seconds and then press and hold the Wireless and Cancel buttons simultaneously.
• While holding these buttons, press the Power button to turn on the printer.
• Continue holding the Wireless and Cancel buttons for about 10-15 seconds until the printer starts to reset.
• Release the buttons once the printer has reset and starts to power on.
• The printer will now reset to its default factory settings. Wait for the printer to complete the reset process and restart.
• Once the printer has restarted, it will be in its default state, and you will need to set it up again.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support