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‎08-07-2024 08:59 PM - last edited on ‎08-30-2024 08:15 AM by Retired

HP Recommended

This is simple: Generic cartridges don't work. True, this is my home printer, and now it's junk. However, I do have purchasing influence for a major electronics manufacturer, and we'll be looking for bids to replace our 200+ HP printers and copiers.

 

I've favored HP for over 20 years. It's sad to leave.  

Category:
1 REPLY 1

‎08-08-2024 12:20 PM

HP Recommended

Hi @PissedOffAgain,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with your HP OfficeJet Pro 6978 firmware update. Not to worry I will help you to get a resolution to resolve the issue.

 

Software and Drivers for HP OfficeJet Pro 6978 All-in-One Printer
Update the firmware on an HP printer 

Refer to this document: HP OfficeJet Pro 6978 All-in-One Printer User manual 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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