OfficeJet Pro 8710 Double Sided Printing Issue

[eking210]

Hi - I'm trying to print a double sided document on my OfficeJet Pro 8710 and the pages aren't lining up right. I purchased a two-sided printable that has two 5x7 cards per page and should print double sided. When I print, the front and back aren't aligned right. When I cut out the 5x7 card, part of the back is cut off as it isn't aligned exactly to the edges of the 5x7 front side. Is this a printer setting somewhere? This has happened with two different printables that I've purchased that are designed to print at home, so I don't think its an issue with the file. Thanks! 

[Dragon-Fur]

@eking210 

Welcome to the HP Community.

The printer supports two-sided printing on plain paper.

If there are "two 5x7 inch" pages per sheet of paper, then full sheet of paper might be 8.5 X 11 inches.

Single side printing on Index weight card paper is supported in 8.5 X 11 inch size.

Printer Specifications for HP OfficeJet Pro 8700 Printers 

Specifications

Cards

Up to 200 g/m2 (110 lb index)

Up to 50 cards

Duplexer	Paper	60 to 105 g/m2 (16 to 28 lb bond)	n/a
Automatic document feeder (ADF)	Paper	60 to 90 g/m2 (16 to 24 lb bond)	50 sheets

Supported cards

To avoid paper jams and other issues, make sure you are using the correct size and type of cards when loading the input tray.

note:

Load card stock in Tray 1 only. Card stock is not compatible for use with the ADF for single- or double-sided printing.

Paper type	Paper size	Tray 1
Index card	76 x 127 mm (3.0 x 5.0 inches)	☑️
Index card	101 x 152 mm (4.0 x 6.0 inches)	☑️
Index card	127 x 203 mm (5.0 x 8.0 inches)	☑️
A6 card	105 x 148 mm (4.1 x 5.8 inches)	☑️
Borderless A6	105 x 148 mm (4.1 x 5.8 inches)	☑️
A4 index card	210 x 297 mm (8.3 x 11.7 inches)	☑️
O**bleep**u Hagaki**	200 x 148 mm (7.8 x 5.8 inches)	☑️
Index Card Letter	216 x 279 mm (8.5 x 11 inches)	☑️

Assuming the full driver printer software is installed,

Set the Preferences – Windows

NOTES

• This section is not applicable to Mobile Printing.
• Access to the complete Printer Preferences requires having installed the Full Driver printer software.
• Printing Preferences are available directly from the driver. 
• Printing Envelopes?  See NOTE

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

• When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” or similar.

• No Size?  If the size of the Paper Size is not included in the Drop-down list, consider / try:  Create a Custom Paper Size Form.  Reference:  HP Printers - Creating Custom Paper Sizes

NOTE >> Preferences and Envelopes: 

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

===================================================================================

Set your Printing Preferences to print on Card / Brochure / Thick paper (whatever you can find).

Select a supported size from the Paper Size list.

Reminder:

"Card" paper is not supported for duplex printing.

Test on plain paper.

Print one side of the "card" paper.

Flip over - return to tray - print the second side / page

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

HP OfficeJet Pro 8710 All-in-One Printer series 

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