Officejet 4500 G510: HP Solution Center

[Anne_500]

Printing is OK (I used HP Smart), but on a new laptop without cd drive I cannot download the software from a cd...

How to get access to HP Solution Center? (the program I normally use for scanning)

Or is there another way? Thank you!

[Andr-1611 · Accepted solution]

@Anne_500 

Try this Solution:

1. Download only this file: https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
2. Close all programs

Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the msi.

OPTIONAL:

Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
• Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
• Right-Click on "HPScan.exe" > Select Pin to Taskbar / Send to Desktop / Pin to Start

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[Anne_500]

The app HP Scan and Capture solved everything

[Andr-1611]

Hi @Anne_500 

You’re much welcome, great to hear that the problem has been resolved!

Please mark my post as a solution, thank you.

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".

[Anne_500]

@ Andr-1611 Thank you very much!