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‎06-01-2020 06:08 PM

HP Recommended
Product: HP officejet 5740 e-all-in-one printer
Operating System: Microsoft Windows 10 (64-bit)

Hello I have an HP officejet printer 5740 e-all-in-on printer.. connected to my wifi wirelessly.. Im trying to set it up on a new computer. I recently downloaded the hp software and the driver however the computer is still not able to find the printer.

I have the ip address, host name, serial number, etc.. 

Can someone help?

2 REPLIES 2

‎06-05-2020 11:56 AM

HP Recommended

@DH856 Welcome to HP Community!

 

I understand that you would like to set up the Officejet 5740 Printer.

 

Please refer to the below link to set up the printer.

 

https://hpeprint.co/123-hp-setup-5740/

 

Please click the below link to download the software.

 

https://ftp.hp.com/pub/softlib/software13/printers/oj5740/OJ5740_Full_WebPack_40.13.1176.exe

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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‎07-22-2020 10:51 AM

HP Recommended

Restart your printer, wifi and system. Use HP mobile app to resolve your issue. Else do factory reset and use. Read here for Officjet  5740 setup.

 

This is only for reference.

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