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‎12-23-2016 11:42 AM

HP Recommended

Hi@mcadavies,

 

Thanks for the response.

 

The only way to get rid of this weird issue is to reinstall the Windows 10 operating system on your PC.

I would like to share the link below which ideally helps you to perform recovery on any HP PCs.

 

http://support.hp.com/us-en/document/c04758961

 

Hope the information shared will help you. Please share for more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

 

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Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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