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Officejet 6950 Reset EWS Password

HP Recommended
OfficeJet 6950
macOS 10.15 Catalina

Our company has had the printer for a while and its seen it's fair share of IT people. My issue is that I need to change some settings on the printers EWS but the previous IT guy didn't write down the correct password. I've tried all the standard defaults and phoned technical support who just reset the printer but this didn't change the EWS password back to defaults. Is there a way to do this? or is the EWS inaccessible until I find the right password?

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HP Support Agent
HP Support Agent
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HP Recommended

@CWS413, Welcome to HP Support Community!

 

The only option left is to perform a full reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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