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Set up OJ6950, configured wireless settings to home network router, then installed the CD s/w on a Win7 64bit PC cabled on the network    Everything appeared to be set up fine but nothing would print when sent from that PC.

 

I then installed the OJ6950 on another Win7 64bit PC on home routed network.  Used the CD and installed via USB cable.  All functions seem to work fine from this machine. 

 

I have several Win 7 machines on the network and the OJ6950 can be seen from each via the router and wireless and they can all connect it but none will print.   The only one that can print is the second one I connected by the USB set up and then only when the USB cable is plugged in.

 

I have uninstalled and removed all print settings and software (except on the working machine).    Tried reinstalling s/w and connecting both via USB and wireless but still no prints even though it says print sent.   

 

Ran the HP Print Scan Doctor which said it fixed a port issue but still no go.

 

Can the OJ6950 be connected via USB to a PC on a network and still be connected wirelessly by other PC's on the network?   I have tried to share it out and got confused with the sharing and homegroup issues but this would also require the USB connected PC to be on all the time.

 

Any advice by similarly affected people would be appreciated, as I am starting to suspect firmware issues with the printer.

 

Is there a way to factory reset the printer so I can start from scratch?

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Hi,

Thanks for using the HP Forums.

 

Have send you a Private message. Please look out for it at the top right hand corner of the Forum page with an envelope icon.

 

Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

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3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Forums.

 

Have send you a Private message. Please look out for it at the top right hand corner of the Forum page with an envelope icon.

 

Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

What was the solution please ??? Firmware??? 

HP Recommended

Can you tell me what was the solution ...as I have the same problem...on windows 10

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