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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Officejet 8012e scan to computer setup?

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02-05-2023 03:33 AM
Hello, on my printer i have the icon "scan". If i touch it, it says i have to do the setup at first in the HP software on my computer.
Where can i find the setting in the HP Smart software? Is there another software i have to use?
I want to put a paper in the scanner and press the icon scan and then the scanned pdf should appear on my computer.
Thank you
02-05-2023 05:33 AM
Hello Exqlode,
It will be necessary to uninstall and install the new driver, complete HP.
HP OfficeJet 8010 All-in-One Print and Scan Driver and Accessories | 49.10.4647 | 123.9 MB | 14 déc. 2021 | Télécharger |
Logiciel de configuration de l'imprimante HP Easy Start | 15.3.5 | 15.7 MB | 25 janv. 2023 | Télécharger |
My tutorial:
Uninstall the old driver in Control Panel, "Programs and Features", then remove
all occurrences in Program and Program X86, in Control Panel, right click on your old printer (If it is still there, chances are that it is no longer there) ''Remove'' if it is present.
Restart the PC, connect the printer to the mains, connect a USB cord on the PC side, on the printer you
will connect during installation ONLY when prompted.
Start installing your printer, by right-clicking on the Setup. downloaded driver exe, installed ''en
as administrator'', let the installation take place, at the end, restart the PC.
To create a shortcut on the Windows desktop, open Control Panel, right-click on your
new printer, create shortcut, on the desktop, yes.
A new shortcut has been created on the Windows desktop.
Turn on your printer, print a test page. That's it, your printer is working again.
Excellent Day.
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,