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‎08-02-2021 04:23 AM

HP Recommended
Product: Officejet pro 8024

Hi,

 

We have had our printer for about a year with HP Instant Ink, and an error now appears on the screen saying ‘Use setup cartridge that came with your printer’ - we no longer have these? I’ve removed the cartridges and it’s still not working?

Category:
1 person had the same question
1 REPLY 1

‎08-05-2021 10:53 AM

HP Recommended

@Tomstanley

Welcome to the HP support community.

 

Don't worry as I'll be glad to help,

I am sending you a private message with the steps to bypass the setup cartridge. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

To thank me for my efforts to help you, please mark my post as an Accepted Solution so that it benefits several others.

Cheers.

ECHO_LAKE
I am an HP Employee

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