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‎01-15-2023 12:45 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have owned an Officejet Pro 7440 printer for several years, and I am running Windows10 64-bit.  Recently, I have started having problems with the printer refusing to print in color.  I have uninstalled the driver and re-installed it numerous times.  After re-installing it will print in color.  What I have found through much trial and error is that if I select "Best" printing mode, color printing is disabled.  Even if I go back to "Normal" printing mode, it will not print in color.  I must uninstall and then re-install the driver to be able to print in color again.

It certainly seems like a driver issue.  I downloaded the latest version of the driver from the HP support today and installed it.  Same problem!

Why can I not print in color with print quality set to "Best" and why does color printing become completely disabled and require the driver to be uninstalled and then re-installed?

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