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‎11-14-2021 04:17 PM

HP Recommended
Product: Officejet Pro 8600 Plus
Operating System: Other

Now that Mac has upgraded to OS X 12.1 Monterey, my printer will not run...will HP be writing software drivers to enable this printer to work, or is it time to get a new printer?  It is a great printer that has served me well for a long time and still has lots of miles to it.

Category:
10 people had the same question
13 REPLIES 13

‎11-17-2021 11:41 AM

HP Recommended

@15Hammer

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that printer is not working correctly after macOS update,  to provide an accurate resolution, I need a few more details:

  • Are you getting any error message or code?
  • Have you tried updating the HP smart app?
  • Have you tried updating the printer drivers from HP's website? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-17-2021 02:25 PM

HP Recommended

 

  • Are you getting any error message or code?  No error codes.
  • Have you tried updating the HP smart app?  Yes
  • Have you tried updating the printer drivers from HP's website?  Yes, it does not show any printer drivers for the Officejet Pro 8600 Plus as available for download.

 

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‎11-19-2021 08:56 AM

HP Recommended

@F-15Hammer

Thank you for posting back. 

 

Let's try with HP Easy start:
HP Easy Start will locate and install the latest software for your printer and then guide you through printer setup.: Click here

 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-19-2021 11:24 AM

HP Recommended

Below is a screenshot of what I get when I tried HP Easy Start.

Screen Shot 2021-11-19 at 12.20.23 PM.png

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‎11-25-2021 11:16 AM

HP Recommended

@F-15Hammer

Thank you for posting back. 

 

Let's install the printer using AirPrint driver:https://support.hp.com/us-en/document/ish_1994828-1994872-16 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-26-2021 01:14 PM

HP Recommended

Thanks for hanging in there with me, here's what happened when I clicked on the link.

Screen Shot 2021-11-26 at 2.12.07 PM.png

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‎11-27-2021 02:07 PM

HP Recommended

@F-15Hammer

Thank you for posting back. 

 

Are you referring to the AirPrint driver link? 

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-28-2021 06:31 AM

HP Recommended

Yes, I am referring to the message above dated ‎11-25-2021 11:16 AM

 

The link in that post gave me the error message in the next post.

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‎12-01-2021 12:57 PM

HP Recommended

@F-15Hammer

Thank you for posting back. 

 

It seems like the post is deleted and no longer available for viewing.

ECHO_LAKE
I am an HP Employee

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