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‎11-14-2021 04:17 PM

HP Recommended
Product: Officejet Pro 8600 Plus
Operating System: Other

Now that Mac has upgraded to OS X 12.1 Monterey, my printer will not run...will HP be writing software drivers to enable this printer to work, or is it time to get a new printer?  It is a great printer that has served me well for a long time and still has lots of miles to it.

Category:
10 people had the same question
13 REPLIES 13

‎11-17-2021 11:41 AM

HP Recommended

@15Hammer

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that printer is not working correctly after macOS update,  to provide an accurate resolution, I need a few more details:

  • Are you getting any error message or code?
  • Have you tried updating the HP smart app?
  • Have you tried updating the printer drivers from HP's website? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-17-2021 02:25 PM

HP Recommended

 

  • Are you getting any error message or code?  No error codes.
  • Have you tried updating the HP smart app?  Yes
  • Have you tried updating the printer drivers from HP's website?  Yes, it does not show any printer drivers for the Officejet Pro 8600 Plus as available for download.

 

Was this reply helpful? Yes No

‎11-19-2021 08:56 AM

HP Recommended

@F-15Hammer

Thank you for posting back. 

 

Let's try with HP Easy start:
HP Easy Start will locate and install the latest software for your printer and then guide you through printer setup.: Click here

 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-19-2021 11:24 AM

HP Recommended

Below is a screenshot of what I get when I tried HP Easy Start.

Screen Shot 2021-11-19 at 12.20.23 PM.png

Was this reply helpful? Yes No

‎11-25-2021 11:16 AM

HP Recommended

@F-15Hammer

Thank you for posting back. 

 

Let's install the printer using AirPrint driver:https://support.hp.com/us-en/document/ish_1994828-1994872-16 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-26-2021 01:14 PM

HP Recommended

Thanks for hanging in there with me, here's what happened when I clicked on the link.

Screen Shot 2021-11-26 at 2.12.07 PM.png

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‎11-27-2021 02:07 PM

HP Recommended

@F-15Hammer

Thank you for posting back. 

 

Are you referring to the AirPrint driver link? 

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-28-2021 06:31 AM

HP Recommended

Yes, I am referring to the message above dated ‎11-25-2021 11:16 AM

 

The link in that post gave me the error message in the next post.

Was this reply helpful? Yes No

‎12-01-2021 12:57 PM

HP Recommended

@F-15Hammer

Thank you for posting back. 

 

It seems like the post is deleted and no longer available for viewing.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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