Officejet Pro 8600 Plus - "print head" error

[PatR_01]

The printer is giving a "print head" error message.  I've tried all the possible solutions that I've found online, replacing ink cartridges &  cleaning the connections but to no avail.  I really don't want to change this printer as I love it so much!  Any ideas that I can try next?  I'm willing to buy a print head if I could be sure that it would absolutely work!  It's expensive though if I buy it and then it doesn't solve the problem.  Thanks

[Jay_G24 · Accepted solution]

Hi @PatR_01

If you have already performed the steps from the document Error Indicates Faulty Printhead and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it. 

Hope this helps!

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[PatR_01]

Thanks for coming back to me on this - I have looked at the prices of a new print head and am no convinced that it's worth the risk given that it may still not work.  Looks like it's back to pen and paper for me!😁